![]() ![]() In this case, try one of the readers listed as supported for previous formats. If your document doesn't open after installing a recommended reader, the document may be protected in an older format. Installing a protected PDF reader for mobile (iOS/Android) Installing a protected PDF reader for Windows or Mac Viewing protected PDFs in Microsoft Edge on Windows or Mac ![]() The bar at the top indicates that the document is protected by a Microsoft Purview Information Protection solution.įor instructions, see the following sections: Protected PDF readers that support AIP verify that you've been granted permissions to open the document, and also decrypt the content for you.įor example, the following image shows an encrypted document open in Adobe Acrobat Reader. Protected PDF readers enable users to open those encrypted PDFs and view the sensitive information contained.Įncrypting your PDFs with AIP ensures that unauthorized people cannot read the file's content. This article describes the protected PDF readers that are supported for Azure Information Protection (AIP). ![]() Learn more about the support status of other Azure Information Protection components. Instead, we recommend you use labels that are built in to your Office 365 apps and services. The Azure Information Protection add-in for Office is now in maintenance mode and will be retired April 2024. The process cannot access the file \\?\C:\… because it’s being used by another process.Are you looking for Microsoft Purview Information Protection, formerly Microsoft Information Protection (MIP)? Error: “The document could not be saved.You’re prompted to log into Revu even if you didn’t log out.How to transfer Revu 21 settings to a new computer.This error occurs when Windows doesn’t have a built-in PDF viewer for displaying files in the preview pane. Another thing to consider is that some network processes, such as backup or synchronization utilities, may also mark files as “in use”. If this error appears when trying to open a file that’s stored on a server, it’s quite possible that someone else may actually have the document open. To get around this, you’ll need to select a different file in Windows Explorer to preview the file, and then try saving the document you were originally working with. Clear the checkbox for Prompt user if file is locked.Select General from the left-hand menu.You can also edit your Revu Preferences, as described below: Select Revu from the list of applications.pdf, and double-click the current default app. Scroll through the list of file types until you reach.Select Choose default apps by file type.When the Settings window displays, complete these additional steps:.The PDF previewer is activated when Revu is set as the default PDF viewer in Windows. Revu includes a PDF previewer for Windows Explorer that doesn’t mark files as in use. Instead, Windows uses a third-party PDF viewer to mark the file as locked, or in use. This happens when Windows doesn’t have a built-in PDF viewer for displaying files in the preview pane. Would you like to open a read-only copy of this file?” Cause When attempting to open a PDF file, an error says:Įrror Opening File: “File is locked by another user. Would you like to open a read-only copy of this file?” Error: “File is locked by another user. ![]()
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